Digital workflows are fairly glamorous. The creation of carefully built living digital entities that embody, encase and envelop every aspect of our human and machine existence in the workplace for any given task is arguably an extremely appealing prospect. The less than good news is that the core constructs that go into making digital workflows a reality are quite low-level and one of them is process mining. But the harsh reality is that process mining throws up are workflow bottlenecks. Not with Appian though...

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