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The Appian Platform

AI-powered process automation

The fastest way to design, automate, and optimise end-to-end business processes.

Appian user dashboard showing insurance claims pipeline

Connect your enterprise. Transform your productivity.

Improve your workflows, unify data, and optimise operations with AI process automation.

End-to-end efficiency

Increase process efficiency by up to 95% with AI and automation.

No more data silos

Ensure secure, easy access to all your information with a data fabric.

Private AI

Our unique approach to AI means data never escapes your control.

Rapid development

Build new applications and connectors with generative AI and low-code.

Appian Architecture

Appian is an enterprise software platform that includes core components that work with other systems (database server, mail server) to provide capabilities and services to users. The following diagram illustrates the components of a typical Appian installation in greater detail:

All core components of the Appian architecture can be configured to support backup/restore and failover for high availability. Since Appian depends on other systems it is equally important to ensure that all associated components are similarly configured for high availability and recovery.For more information on Appian's capabilities as they pertain to support tiers, see Customer Support.The sections below walk through the Appian architecture to explain what each component does and how they interact, as well as links to additional documentation resources.

A Leader in the Gartner® Magic Quadrant™

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#1 For the Complex Internal Application Use Case
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A Leader in the 2024 Gartner®Magic Quadrant™ for Enterprise Low-Code Application Platforms (LCAP).

The Forrester Wave™: Digital Process Automation Software, Q4 2023

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Appian named a Leader in digital process automation.
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Recognises Appian across top capabilities.

Appian Leads Everest Group PEAK Matrix® Assessment for Process Orchestration

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Everest Group recognises Appian across top capabilities.